Terms & Conditions
These terms and conditions set forth the legally binding terms and conditions for your use of the site at http://www.littlecolorado.com.
By accessing or using the site in any manner, including, but not limited to, visiting or browsing the site or contributing content or other materials to the site, you agree to be bound by these terms and conditions.
The site and its original content, features, and functionality are owned by Little Colorado, LLC and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
Little Colorado guarantees the quality and workmanship of the products we make, and your complete satisfaction is our ultimate goal!
When you buy one of our products through one of our many retail partners (both brick and mortar and ecommerce) we would ask that you make your initial contact through them. Many of them have very specific rules for processing returns or for filing defective goods claims or complaints. Others will ask you to contact us directly.
If you find it necessary to return an item that was purchased directly from us through our website, please contact customer service at firstname.lastname@example.org so we can anticipate the return. This step will ensure that your return is processed smoothly and completely. We are not able to accept returns that arrive unannounced.
Requests for refunds in the form of original payment and requests for return credits are classified as pending until the merchandise is received and the quantity and condition are confirmed. If you have questions about the return authorization process, please contact our customer service department at email@example.com.
Examine your shipment carefully when it arrives! Please contact us within 15 days to report your receipt of any damaged items at firstname.lastname@example.org.
If a product purchased directly from us proves to be defective in normal use within one year of purchase, we will repair or replace the merchandise. Please contact our customer service department at email@example.com for more information.
You have 30 days to return an item if you are not satisfied with your product. Please contact customer service at firstname.lastname@example.org or reach us by telephone by calling 303-964-3212.